Our Reviews

very good

Best car buying experience ever. Everything was ready when I arrived. Signed paperwork, got a brief orientation and was on my way. Thanks for not being a typical car dealership!

Scott is amazing. I have definitely found my new dealership. I can’t believe how Scott is so professional and really cares about his customers

They are the best!

First service on my sierra. Everything went smoothly.

Knowledge and ease of appointments

Everything always runs smoothly!

Amazing experience with Jaron and his team (Chris, Seth, Scott and others)in the light truck service center. They went above and beyond to fix my truck and completely exceeded my expectations. They do a great job communicating and you can trust them. This is the best GM shop in the area.

Quick in quick out

Best experience I have had at any dealership

Always friendly great service

Loyal customer for decades and always come back due to their customer service!!! They aren't the cheapest game in town but you pay for what you get and I'm 100% satisfied, which does NOT happen in todays world.

Easy to make an appointment. Quick and easy check in and out. Price for work done in line with others. Only trouble was failure to return my phone calls. Was told you're short staffing.

Scott, Jerry and the Service team were friendly, knowledgeable, and professional. They found a way to squeeze me into their busy schedule, and got the work done quickly and efficiently. GREAT customer service and up-front and honest. Would definitely recommend!

The service is good, it would only be necessary to make the service faster, when there are no drawbacks of any defect

Great employees that care about their customers

Excellent experience!

I brought my chevy C5500 to the dealer to get the front wheels aligned. The toe was out and the truck was pulling to the right. Whomever inspected the truck said the alignment was within specs and that the problem was the front tires. Scott said the front tires were cupping. Cupping is an unusual wear pattern on the outside or inside edge of the tire. THERE is NO cupping on these tires. There is an unusual wear pattern on the center rib of the tread. That pattern is called feathering. It is caused by mis-adjusted toe of the front wheels. When Scott told me what they had found (which was all wrong) he also told me they could not do the alignment because of the size of the truck. I was told to take the truck to the heavy shop at NEXTRAN. The heavy shop could not do the job, I spent 3 hours and got nothing for it. The next day I DID find a shop that corrected the problem and said the feathering would correct over time with the correct wheel alignment.

Great service

Great shop ! Great Guys!

Was able to drive in without an appointment and get my truck fixed within hours.

Had a tire repair. Quick and easy

Everyone was very nice. I felt that my issue was a priority for them. Scott and crew did a great job.

glen jones always the best, tim also good dealership

I felt they were really trying to give me the best advice

Excellent service as always Scott does a great job, Steve is always great getting me back to work!

Good

Great staff in service- good communication

Glen was wonderful to deal with.

Great service department. I bring my truck in for an oil change, and they always inspect it thoroughly to make sure it is tip top shape and dependable. Scott always lets me know if anything is found that needs to be addressed and fixed.

Availability, friendly, knowledgeable and great place to go to get work done right

everyone was very knowledgeable and easy to work with

Everyone was very helpful and caring. Their experience and knowledge are apparent.

Quick efficient service, great communication from Scott (as always).

Excellent service every visit

Great service!

Very friendly and got me in with a loaner vehicle.

2004 Chevrolet 3500 was brought in to Light Truck service department. After inspection the Carrier bearing was broken and needed to be replaced as well as leaking heater hoses. Both areas were serviced and completed.

Scott is the best! He is always very helpful, patient & nice. Trust him completely

THEY WERE REALLY A GREAT TEAM OF YOLUNG MEN!

The best dealership in Kansas City. Scott is amazing. From the time you walk up, you are greeted immediately. Everyone is so welcoming. I will never take my truck anywhere else. Just wished you guys worked on Corvettes. Could not be happier.

good

All work completed on-time as promised

Scott and Wes are great to work with. The technician did a great job of repair my truck. Fixing it right the first time. Thank you for all you do for me when servicing or repair my vehicles.

Great job done by the service guys

Fair price. Fast service. Friendly staff

It was good, however, waiting area, we can improve a little more

great staff was helpful

By far the best buying experience I have ever had. Walked in the door Glenn approached me we talked 5 minutes, and he got the numbers together for my new EV Sierra Denali. The rest was on me. Making sure it was a right fit and to get cashier's check and what not together. The next day went to pick the truck up and literally took only like 10 minutes. Didn't have to sit in a finance office and listen to the guy try and sell extras stuff; even though I did get a loan from them. That is such a stress relief. You go to buy a NEW vehicle than someone tries to tell you why you should buy all this extra stuff. Sounds like they don't have confidence in their cars they sell. NOT this dealership! Truly no haggle and very friendly staff. I will see them again in the future. Thank you Glenn!!

Great service as always. Thank you!

Always nice and friendly

Anytime I have auto issues I know I can trust Nextran for a fast, honest repair. Scott and Jaron are always keeping me informed.

Easy appointment setup and prompt service. Friendly staff.

Repairs were completed as requested with the exception of vehicle front end alignment. I was told that your alignment rack was not large enough to handle my motorhome chassis. Which I find interesting considering just a few years ago when I brought my motorhome in for an alignment when the repair shop was Westfall GMC they had no issue with handling the front end alignment of my motorhome chassis. This was the reason I chose to come back. I suppose I will need to find another repair shop to take my motorhome for future repairs.

The Guy’s took very good care of my vehicle and kept me informed on what my vehicle needed

Top notch

good

For the most part Seth did a good job. Only problem I had was that he thought he knew how my warranty company would react to in regards to what they would cover. He should have spoke with them about servicing the transmission but he did not and I was on the hook for the expense. When I spoke with the warranty company they said to replace it. If he would have spoke to them instead of assuming what they would do I wouldn’t be paying for the service. It was under warranty and a transmission service at 20000 miles is not normal.

Job was completed in a reasonable amount of time at a reasonable rate. Will continue to use this dealership for all my service needs.

Was great

Great service! Great people!

Very competent, great service.

A++++++++++++++++ Jaron and Scott as always doing a good job.

Great

This was the easiest process I have ever had. No pressure and after we decided to buy everything was FAST and smooth.

Long term customer who continues to choose to send his business here because of their first class customer service! They are beyond friendly, honest and timely in getting services completed and done at a fair price. In comparison to other service providers, they are at the top of the chain!

ok

Everyone was kind and friendly and wait time was great!

Called for an appointment, showed up on time. Work was completed in a timely manner. Paid my bill and was on my way. Second great service call from this dealership. Will be back for more.

Very polite & helpful

Scott Emrich does a great job of communicating and watching out for your dollars spent.

Service was done timely and professionally. Always have a great experience with Nextran!

Excellent service when buying auto